Your opinion is important to LabdeMed

Suggestion or complaint

LabdeMed takes great effort in making your visit to one of our branches as pleasant as possible. We would like to hear what you think of our services. Are you satisfied, do you have a suggestion or perhaps a complaint? Please let us know. Your comments will help us to continuously improve our services.

Suggestion or compliment?

Are you a patient, entrepreneur or medical professional and do you have ideas for improving the care of our laboratory? Let us know! Please use the form Suggestion or compliment.


Our employees make every effort to provide you with the best possible service. However, it is possible that you are not completely satisfied with our service. This is unfortunate, both for you and for the LabdeMed employee(s) who helped you. We advise you to discuss your complaint firstly and directly with the professionals (s) concerned. Discussing your complaint with the LabdeMed professional directly involved in your case will often lead to a solution.

Quality officer

Has the matter not been resolved, or do you think that your complaint has not been dealt with adequately? If so, you can submit a complaint to our quality officer. Use the Complaint form for this purpose. This form is sent directly to the LabdeMed quality officer and is treated confidentially.

Do you prefer to discuss your complaint by telephone? Please contact our quality officer at + 5999 736 1030, on working days from 08:00 to 12:00 hours.

Always at hand: the LdMApp

With our user-friendly app you can quickly find information about our services. Such as puncture locations, opening times, test results and ‘botika na warda’. Download the LdMApp in the App Store or Google Play Store now. Want to knowmore? Call our head office (+ 5999 736 1030) or pick up the brochure at one of the LabdeMed puncture posts.